SHIPPINGS & RETURNS
·All orders are shipped not later than 5 business days of receipt Monday – Friday 8am – 5pm. Order placed between 4pm to 5pm on Friday are due for processing by the next Monday. All our items are shipped from our original manufacture.
·Orders that are returned because of an invalid address may incur an additional shipping charge if they are reshipped. After an order has been shown to be delivered to a correct shipping address, we cannot be held responsible for lost of stolen packages.
·The rate charged for the shipping of your order is based on the weight of your products, and your location. If an item goes on back order, we will ship the part of your order. You will not be charged with additional shipping and handling fee for the back-order shipment. We offer FREE SHIPPING on orders. And we ship internationally on flat rate. The shipping cost will be calculated at check out.
We offer FREE SHIPPING on orders of $99 and more. A flat rate of $29.99 will be added for orders less than $99.
·Our products include duty fee or tax in the prices.
·If delivery is not available in your country or regions, please contact us.
·If item is defective or damaged in shipping, we will issue a pre-paid return shipping label. Pre-owned items are non-returnable. ALL RETURNS MUST BE SHIPPED TO INCHYPET'S RETURN ADDRESS.
·We do not accept any returns after 30 days from delivery date. If you believe your package is damaged in shipping, we require that you contact us within 5 days of delivery and we will work with you to quickly resolve the issue. To cancel an order, please contact us as soon as possible.
·If you have any questions, please contact us.